A LEADERSHIP APPROACH TO RESOLVING DISAGREEMENTS AMONG EMPLOYEES
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The article analyses the role and importance of leadership approaches in the effective resolution of disagreements between employees in organizations. Disagreements are regarded as a natural condition in labour collectives, and it is emphasized that through their proper management it is possible to increase mutual trust, cooperation and labour productivity within the collective. The results of the research show that transformational and service-oriented leadership approaches contribute more to forming a positive psychological climate in the collective and to resolving disagreements in a constructive manner.
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